Customer Support Executive
Customer Support Executive147
Applications
147
Applications
Ahmedabad
Full-Time
Junior: 1 to 3 years
Posted on May 28 2024
Not Accepting Applications
About the Job
Skills
Excellent communication skills
Problem-solving abilities
Empathy towards customers
Patience in dealing with difficult situations
Ability to multitask
Knowledge of product/service offerings
Attention to detail
Ability to remain calm under pressure
Company Overview
Appitsimple Infotek Pvt Ltd is a pioneer product-based IT company known for SoftwareSuggest and CallHippo. SoftwareSuggest is an online platform for business software and services. CallHippo offers VoIP services to businesses worldwide.
Job Overview
Customer Support Executive at Appitsimple Infotek Pvt. Ltd. in Ahmedabad, Full-Time
Qualifications and Skills
- Excellent communication skills
- Problem-solving abilities
- Empathy towards customers
- Patience in dealing with difficult situations
- Ability to multitask
- Knowledge of product/service offerings
- Attention to detail
- Ability to remain calm under pressure
Roles and Responsibilities
- Provide excellent customer support via phone, email, and chat
- Resolve customer queries and issues in a timely and professional manner
- Assist customers in understanding product features and functionalities
- Ensure customer satisfaction and retention through effective communication
- Collaborate with internal teams to address customer needs and improve service quality
About the company
AppitSimple Infotek Pvt Ltd - A Pioneer product-based IT company that has been revolutionizing & simplifying the way organizations do business since the last many years. The Company is better known for its innovative platform & product - SoftwareSuggest and CallHippo respectively.
SoftwareSuggest - An Online Platform to discover top Business Software & Service Partners gives access to Genuine C ...Show More
AppitSimple Infotek Pvt Ltd - A Pioneer product-based IT company that has been revolutionizing & simplifying the way organizations do business since the last many years. The Company is better known for its innovative platform & product - SoftwareSuggest and CallHippo respectively.
SoftwareSuggest - An Online Platform to discover top Business Software & Service Partners gives access to Genuine Customer Reviews, In-depth Software Analysis, Free Consultation & Free Demo of all Software. It is the one-stop destination for all businesses looking for software and services relevant to their industry.
SoftwareSuggest currently lists more than 800 Software Categories & 49+ Service categories for businesses to choose from. It also lets organizations compare the features of multiple software & service providers so that they can make the right purchase decision.
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Providers. CallHippo allows startups and businesses to buy instant local support numbers from over 50+ countries around the world. With our easy to use interface and robust backend architecture, any business can set up their call center within less than 3 minutes.
CallHippo implements cloud computing into the world of telephony. Our platform allows deployment of a flexible telephony network, wherever an internet connection is available. We aim to replace the desk phones with soft phones, eliminating the complexity of setting up a support center.
Get in touch with us for more detail info@appitsimple.com ...Show Less
Industry
SaaS
Company Size
51-200 Employees
Headquarter
Ahmedabad, Gujarat
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