Customer Support Executive38
Applications
38
Applications
Ahmedabad
Full-Time
Junior: 1 to 3 years
₹ 3L - ₹ 5L (Per Year)
Posted on Apr 10 2024
About the Job
Skills
Communication Skills
Communication
Customer Support
Voice
Chat process
Customer Relationship Management (CRM)
Company Overview
Appitsimple Infotek Pvt Ltd is a pioneer product-based IT company revolutionizing business operations. Known for SoftwareSuggest and CallHippo platforms, offering innovative solutions to businesses worldwide.
Job Overview
Junior Customer Support Executive position at Appitsimple Infotek Pvt. Ltd. in Ahmedabad. Full-Time employment with 1-3 years of experience required. Competitive salary and benefits package. Join a dynamic team in a leading IT company!
Qualifications and Skills
- Excellent communication skills
- Ability to effectively communicate technical information
- Customer-oriented approach with problem-solving skills
- 1-3 years of experience in customer support role is preferred
- Familiarity with CRM systems and ticketing platforms
Roles and Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve customer queries and issues in a timely and professional manner
- Collaborate with internal teams to address customer needs and improve service delivery
- Maintain accurate records of customer interactions and transactions
About the company
AppitSimple Infotek Pvt Ltd - A Pioneer product-based IT company that has been revolutionizing & simplifying the way organizations do business since the last many years. The Company is better known for its innovative platform & product - SoftwareSuggest and CallHippo respectively.
SoftwareSuggest - An Online Platform to discover top Business Software & Service Partners gives access to Genuine C ...Show More
AppitSimple Infotek Pvt Ltd - A Pioneer product-based IT company that has been revolutionizing & simplifying the way organizations do business since the last many years. The Company is better known for its innovative platform & product - SoftwareSuggest and CallHippo respectively.
SoftwareSuggest - An Online Platform to discover top Business Software & Service Partners gives access to Genuine Customer Reviews, In-depth Software Analysis, Free Consultation & Free Demo of all Software. It is the one-stop destination for all businesses looking for software and services relevant to their industry.
SoftwareSuggest currently lists more than 800 Software Categories & 49+ Service categories for businesses to choose from. It also lets organizations compare the features of multiple software & service providers so that they can make the right purchase decision.
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Providers. CallHippo allows startups and businesses to buy instant local support numbers from over 50+ countries around the world. With our easy to use interface and robust backend architecture, any business can set up their call center within less than 3 minutes.
CallHippo implements cloud computing into the world of telephony. Our platform allows deployment of a flexible telephony network, wherever an internet connection is available. We aim to replace the desk phones with soft phones, eliminating the complexity of setting up a support center.
Get in touch with us for more detail info@appitsimple.com ...Show Less
Industry
SaaS
Company Size
51-200 Employees
Headquarter
Ahmedabad, Gujarat
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