Accounts Receivable Management: Monitor and manage overdue accounts for clients including outstanding debts.

Collection Calls & Communication: Contact clients by phone, email, or written correspondence to follow up on unpaid balances, ensure timely payment, and resolve billing issues.

Collaboration with Other Departments: Work closely with the billing, coding, and finance teams to resolve issues, update records, and optimize the collections process.

Goal Achievement: Meet or exceed monthly, quarterly, and annual collection targets while maintaining excellent customer service standards.

Education: High school diploma required; Associate's or Bachelor’s degree in Accounting, Finance, Healthcare Administration, or related field preferred.

Experience: Minimum 2 years of experience in collections, preferably in the healthcare or medical billing field.

• Strong verbal and written communication skills with the ability to handle sensitive situations with professionalism.
• Excellent negotiation and problem-solving abilities.
• Attention to detail and ability to work under pressure to meet deadlines.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) .

6 day working week - Monday - Saturday