Job Overview

The Store Manager role is a senior position available in Bangalore Rural, Delhi, Hyderabad, Mumbai, and Ahmedabad. This is a full-time job for candidates with up to 10 years of experience. The Store Manager will oversee the daily operations of the store, ensuring excellence in customer service and successful team management. The role demands a keen understanding of retail dynamics and effective problem-solving skills.

Qualifications and Skills

• Customer Service (Mandatory skill): Ability to provide exceptional service to customers and handle complaints effectively, ensuring customer satisfaction and loyalty.
• Team Building (Mandatory skill): Proven experience in building, leading, and motivating a successful team within a retail environment to achieve store objectives.
• Problem Solving (Mandatory skill): Strong analytical skills to identify issues and implement effective solutions promptly and independently.
• Leadership: Excellent leadership qualities to influence and guide store staff during day-to-day operations and in meeting business goals.
• Inventory Management: Competence in maintaining optimal inventory levels, reducing discrepancies, and ensuring stock availability.
• Visual Merchandising: Creative skills to plan and implement attractive displays that enhance the store's visual appeal and promote products effectively.
• Sales Management: Adept at managing sales functions to drive store performance, emphasizing customer needs and maximizing revenue.
• Budgeting: Ability to plan, monitor, and manage budgets to maintain financial health while achieving business objectives.

Roles and Responsibilities

• Oversee the daily operations of the store, ensuring smooth functionality, and addressing any operational issues promptly.
• Ensure exceptional customer service is provided and maintain high customer satisfaction levels.
• Lead, develop, and motivate the store team to perform at their best and reach sales targets.
• Manage inventory effectively to minimize loss and ensure stock availability based on sales demand.
• Coordinate with the visual merchandising team to maintain an eye-catching and sales-driven visual presentation.
• Monitor sales activities, adjust strategies as necessary, and implement initiatives to maximize revenue and optimize store profitability.
• Develop and manage the store budget, ensuring alignment with revenue goals and cost control measures.
• Analyze sales reports, market trends, and customer feedback to identify opportunities for store growth and improvement.