As a Sales Associate for a prestigious luxury watch brand, you will be responsible for delivering exceptional customer service and creating a memorable experience for each client. You will be the face of the brand, helping clients select high-end timepieces, while showcasing your passion for luxury products, craftsmanship, and heritage. Your expertise in sales, product knowledge, and customer relations will contribute directly to the success of the store and brand reputation.

Key Responsibilities:

• Provide a world-class customer service experience, building strong, long-term relationships with clients.
• Assist customers in selecting luxury watches by offering personalized product recommendations and expert advice.
• Demonstrate in-depth knowledge of the brand, products, and market trends to guide customers in making informed purchase decisions.
• Achieve and exceed monthly sales targets, while maintaining high standards of service.
• Manage and maintain the store’s visual merchandising, ensuring it is always aligned with the brand’s standards.
• Process sales transactions efficiently, ensuring accuracy and adherence to company policies.
• Follow up with clients post-purchase to ensure satisfaction and encourage repeat business.
• Attend and participate in regular training sessions to stay updated on new collections and product knowledge.
• Support store operations, including inventory management, stock replenishment, and maintaining a clean and organized sales floor.

Key Requirements:

• Proven experience in luxury retail, ideally in high-end fashion, jewelry, or watches.
• Strong sales skills with a track record of meeting and exceeding sales targets.
• Exceptional interpersonal and communication skills, with the ability to build rapport with a diverse clientele.
• A deep passion for luxury products and a keen interest in the watch industry.
• Fluency in English and Hindi (additional languages are a plus).
• A polished, professional appearance with an attention to detail.
• Ability to work in a fast-paced environment and adapt to the evolving demands of the luxury market.
• Flexible to work weekends, holidays, and extended hours when required.

Preferred Qualifications:

• Experience in high-end retail or luxury goods sales.
• Knowledge of the latest trends in luxury watches and brands.
• Previous experience in customer relationship management (CRM) or after-sales service.

What We Offer:

• Competitive salary and performance-based incentives.
• A dynamic, prestigious working environment with opportunities for growth within the brand.
• Training and development programs to enhance product knowledge and sales skills.