Service & Support Coordinator
Service & Support Coordinator29
Applications
29
Applications
Surat
Full-Time
Junior: 1 to 3 years
₹ 18K - ₹ 25K (Per Month)
Posted on Jul 20 2023
About the Job
Skills
Software Knowledge
Hardware Knowledge
Product Knowledge
Team Management
Team Coordination
Excellent Communication
Responsibilities :
- Coordinate Between Support And Service Teams.
- Smoothing The Support And Service Work Process Flow.
- Identifying Hardware And Software Solutions.
- Speaking To Customers To Quickly Get To The Root Of Their Problem.
- Providing Timely And Accurate Customer Feedback.
- Talking Customers Through A Series Of Actions To Resolve A Problem.
- Following Up With Clients To Ensure The Problem Is Resolved.
- Supporting The Roll-Out Of New Applications.
- Providing Support In The Form Of Procedural Documentation.
- Testing And Evaluating New Technologies.
- Conducting Electrical Safety Checks On Equipment.
Requirements :
- Proven experience of 2-3 years in any Service-Support Coordinator, Software Support Position, Service Manager, or Managing Multiple Cases At One Time in a relevant IT field.
- Proficiency in English, Hindi & Gujarati Verbal & written communications.
- Excellent knowledge of MS Office.
- Fast learner and good patience level.
- Self-motivated with a results-driven approach.
- Aptitude in delivering attractive presentations.
- Preferable only BCA/ B Tech/ M Tech / Computer Engineering or Any related field.
About the company
ANS is the best telematics solution providing company based in Surat, Gujarat, India, with a global presence since 2012. We are specialized in providing Complete GPS Vehicle Tracking Solution including Tracking Hardware, Tracking Software both Web as well as Mobile Apps with White Label Branding and Limitless Onsite & Offsite Service Support. We take pride in our continued progress towards our ...Show More
ANS is the best telematics solution providing company based in Surat, Gujarat, India, with a global presence since 2012. We are specialized in providing Complete GPS Vehicle Tracking Solution including Tracking Hardware, Tracking Software both Web as well as Mobile Apps with White Label Branding and Limitless Onsite & Offsite Service Support. We take pride in our continued progress towards our vision & mission to become the most trusted Telematics Solution hub that is responsive to the changing needs of a service-based global society by fixing the unbeatable safety & management challenges and fill their lives with joy and harmony. ANS provides every software solution that is out by your idea or imagination and delivers you services keeping your needs at our only priority. Any challenges faced under technology can be resolved with simple and reliable solutions under ANS. We work to satisfy our clients with the latest technology and making their business grow at its peak. ...Show Less
Industry
IT Services and IT Consul...
Company Size
11-50 Employees
Headquarter
Surat
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