Onboarding Specialist
Onboarding Specialist76
Applications
76
Applications
Gurgaon
Full-Time
Mid-Level: 3 to 4 years
₹ 3L - ₹ 4L (Per Year)
Posted on Oct 01 2024
About the Job
Skills
Communication
Training
Customer Service
Problem Solving
Attention to Detail
Time Management
CRM
Responsibilities :
- Merchant Obsession ; Merchant First Approach
- Track all the add on payment received cases marked by the sales POC and initiate welcome call on each of them
- Align Requirement Gathering Call with merchant
- Document all the requirements and coordinate with internal cross functional teams for completion TAT
- Setting up Realistic Merchant Expectation and ensure timely Go Live
- Keep a track of all the requirements and deliverables for all the merchants
- Cross Functional Coordination
Requirements :
- 3-4 years of experience in SAAS implementation/Onboarding roles
- Strong Verbal and written communication
- Ability to communicate with merchants and understand their requirements
- Highly collaborative with cross functional teams and stakeholders
- Familiarity with Google Forms and Sheets
- Experience with CRM Platforms (Leadsquared preferred)
- Excellent communication skills
- High Work Ethics
About the company
ANS Commerce is a Flipkart Group company, and is India’s #1 full-stack e-commerce enabler helping brands sell online. We offer brand store tech, performance marketing, marketplace management and e-commerce warehousing & fulfillment.
We want our brand partners to focus on their brand and product and leave ‘all-things-e-commerce’ to us. We help brands acquire consumers, power brandstore and jumps ...Show More
ANS Commerce is a Flipkart Group company, and is India’s #1 full-stack e-commerce enabler helping brands sell online. We offer brand store tech, performance marketing, marketplace management and e-commerce warehousing & fulfillment.
We want our brand partners to focus on their brand and product and leave ‘all-things-e-commerce’ to us. We help brands acquire consumers, power brandstore and jumpstart marketplace operations in no time. With us, brands can offer fast & reliable order fulfilment to their marketplace & brandstore consumers. Our extensive experience across product, e-commerce, retail, and marketing helps the brand achieve higher sales and stronger brand differentiation. ...Show Less
Industry
Internet Marketplace Plat...
Company Size
51-200 Employees
Headquarter
Gurgaon, Haryana
Other open jobs from ANS Commerce