Job Overview

As a Receptionist at Sanghvi group , you will play a crucial role in providing exceptional customer service and creating a positive first impression for our clients and visitors. This is a full-time position based in Mumbai Suburban, Maharashtra, India, with a preference for candidates with 1 to 3 years of experience in a similar role.

Qualifications and Skills

• 1-3 years of experience as a Receptionist or in a similar customer-facing role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy.
• Ability to maintain confidentiality and discretion.
• Positive and professional attitude.
• Experience in inbound marketing is a plus.

Roles and Responsibilities

• Greet and welcome clients, candidates, and visitors with a positive and professional demeanor.
• Answer and direct phone calls in a polite and timely manner, taking messages as necessary.
• Respond to email inquiries and forward them to the appropriate team members.
• Maintain the reception area, ensuring it is tidy, organized, and well-stocked with necessary supplies.
• Manage the company's main email account and distribute inquiries to the relevant departments.
• Coordinate and schedule meetings and appointments, both internally and externally.
• Assist with administrative tasks, such as filing, scanning, and data entry, as needed.
• Handle incoming and outgoing mail and packages.
• Maintain security by following procedures, monitoring logbook, and issuing visitor badges.
• Keep updated records of office expenses and manage petty cash.