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Customer Support Executive

Jaipur
Full-Time
Junior: 1 to 3 years
2L - 3.2L (Per Year)
Posted on Sep 19 2024

About the Job

Skills

Customer Service
BPO
Voice Process
Big Data
Customer Support
Team Leadership
Customer Relationship Management (CRM)
Team Building

Description:-


  • To ensure and maintain high level of customer service by taking ownership of customer enquiries and handling of orders from receipt. Backend support.
  • Coordinate with US and Canada clients.
  • Communication in English should be fluent.


Qualification: – 12th pass, Bachelor's Degree - B.A., B.Com. M.Com, MA, B.Ed., M.Ed., or any other graduate/diploma.


Specific Knowledge:- Intermediate to Advanced MS Office Application – MS Excel Business systems and tools Familiarity with Automation Solutions or similar products and services Excellent English verbal and written communication skills General understanding of the quote-to-cash processes


Required Competencies:- High sense of urgency to achieve goals, results driven, communicates assertively and with tact, willing to learn, works well under pressure, customer focused, team player.

About the company

Vectorization services/IT services/Digital Marketing Services/Back-end Support

Industry

IT Services and IT Consul...

Company Size

51-200 Employees

Headquarter

Jaipur, Rajasthan