Responsibilities:

• Understanding the procedural logic and perform the duties accordingly
• Discuss and explain the errors and quality issues with the team and provide suggestions for improvement.
• Working on MS Excel and other tech tools/platforms and analyzing the data, evaluating the actuals with the standards and taking corrective actions in case of deviation.
• Quality Analysts are responsible for the quality of the delivered task and the reports.
• Compile and analyze statistical data and prepare MIS/Reports.
• Quality Analysis, Productivity optimization, & Coordination with the team members.
• Data Validation, process and Quality improvement and giving feedback.
• Understand and gain expertise in the working process, guidelines, and parameters of the assigned tasks

Requirements:

For Experienced Candidates:

• 1+ years of experience in the industry
• Bachelor's degree preferred
• At least 1+ years spent working in back-office/operations work
• Good MS-Excel Skills, Computer & Internet knowledge.
• Who possesses an eye for detail, fact-finding
• Ability to nudge, judge, and find errors
• Attention to detail and have analytical and problem-solving abilities

For Freshers:

• Bachelor's degree preferred
• Good MS-Excel Skills, Computer & Internet knowledge.
• Internship Experience will be a plus
• Ability to learn quickly and hands-on experience of working on MS-Excel will be an added advantage
• Who possesses an eye for detail, fact-finding
• Ability to nudge, judge, and find errors
• Attention to detail and have analytical and problem-solving abilities