Company Overview

Almuqeet Systems is an esteemed IT Services and IT Consulting organization, headquartered in Srinagar, with a dynamic team specializing in software development, network security, and digital marketing. We excel in delivering comprehensive solutions for product architecture, development, testing, support, maintenance, and network security. Our team is dedicated to developing cutting-edge, reliable software for the next generation. For more information, visit our website at Almuqeet Systems.

Job Overview

We are seeking a Junior Product Trainer to join our dynamic team in Srinagar. This full-time role requires a professional with 1-3 years of experience to enhance our product training initiatives. The ideal candidate will have expertise in learning management systems, e-learning development tools, and product knowledge transfer, aimed at delivering high-quality IT and CRM training as part of our Software as a Service (SaaS) solutions.

Qualifications and Skills

• Proficiency in learning management systems to effectively manage and deliver training programs.
• Experience with e-learning development tools for creating engaging and interactive training content.
• Solid understanding of product knowledge transfer processes to ensure efficient dissemination of information.
• Proven ability to deliver comprehensive product training for software and IT solutions.
• Familiarity with the IT industry, specifically in delivering SaaS-based solutions and related training.
• Knowledge of CRM systems to tailor training modules related to customer relationship management.
• Strong communication skills for effectively delivering training sessions to diverse audiences.
• Ability to adapt training materials to suit varying levels of expertise and learning styles.

Roles and Responsibilities

• Conduct in-depth product training sessions for internal teams and clients, ensuring a thorough understanding of our software and services.
• Develop and update training materials, including manuals, tutorials, and interactive e-learning content.
• Collaborate with product development teams to understand new features and incorporate them into training modules.
• Utilize learning management systems to organize, track, and schedule training sessions and monitor participant progress.
• Provide feedback and assessments to trainees, offering support and guidance to enhance their learning experience.
• Stay updated on industry trends and best practices to continually improve training effectiveness and relevance.
• Assist in the customization of training programs to meet specific client needs and requirements.
• Facilitate smooth onboarding for new clients by providing tailored introductory product training.