Company Overview

Almuqeet Systems, headquartered in Srinagar, is a dynamic IT Services and IT Consulting firm with a team of expert software developers, security analysts, internet marketers, and support professionals. We specialize in providing comprehensive solutions across product architecture, development, testing, support, maintenance, and network security. Our commitment to developing next-generation software solutions ensures that our clients receive quick and reliable services. Visit our website at Almuqeet Systems.

Job Overview

We are seeking a Junior Operational Executive with expertise in KYC for our Srinagar office. This full-time position requires an individual who is experienced in supporting client needs and managing KYC regulations and processes. As an essential team member, you will contribute to our core operations, ensuring compliance and efficiency.

Qualifications and Skills

• Proficient understanding and application of KYC and sender registration processes to maintain compliance with regulatory standards.
• Strong client support skills, enabling the delivery of exceptional service and maintaining client satisfaction.
• Ability to manage and execute operations effectively to ensure business processes run smoothly and efficiently.
• Excellent communication skills for effective collaboration with clients and internal teams to resolve issues.
• Proactive problem-solving skills to identify, address, and escalate issues effectively in a timely manner.
• Experience in the financial services sector, with an understanding of the industry's regulatory environment.
• Must have operational executive skills to manage workflow and coordinate tasks effectively within the department.
• Detail-oriented with a keen focus on accuracy and compliance in all aspects of the registration processes.

Roles and Responsibilities

• Handle and manage KYC and sender registration processes to ensure compliance with legal and company standards.
• Provide client support, addressing any queries or concerns related to KYC operations and ensuring client satisfaction.
• Monitor and report any inconsistencies or issues in KYC documentation and escalate them as needed to higher-level management.
• Coordinate with cross-functional teams to ensure efficient execution of operations and client support initiatives.
• Maintain accurate records and manage data integrity related to KYC and operational processes.
• Contribute to the development and implementation of policies and procedures that enhance operational efficiency and compliance.
• Assist in training team members on operational processes and compliance requirements to maintain high performance within the team.
• Continuously seek to improve knowledge and processes related to KYC operations and financial service compliance.