Designation: Senior Executive Support

Employment Type: Permanent

Experience: 5 to 8 Years

Location: Mexico, Brazil (or any other South America location only).

Nature of work: Work from home

Budget: 3700 USD per month

About the Role 

• Good understanding of QA methodologies, procedures and QA documentation. Design, develop and maintain test cases.

• Work closely with onsite team & client on Application Support, Maintenance & Implementation tasks.

• Must be able to perform detailed analysis from logs, Query results for an issue reported

• Must be willing to work in Shift Environment including night shifts and in 24x7 mode, even on Public Holidays as per roaster setup.

• Ready to travel on client site (even on short notice)

• Have sound knowledge about at least one Incident Management system/application.

• Can able to work as an individual contributor and within team as well

• Maintain relevant status reports, in timely manner

• Self-motivated, goal oriented, self-driven, strong interpersonal skills

Desired Candidate Profile:   

• IT Graduate

• Minimum 5 years of technical experience in Application Support, Maintenance & Implementation projects, on a complex environment.

• Recent 2 years of experience in Logistics (Shipping) industry, preferably. Knowledge of Container port Operations is Preferrable

* Candidate must be willing to work on night shifts including holidays as per roster and Work From Office.

Native speaking language: Spanish + English as 2nd language