Job Description:

Handling and managing accounts of e-commerce market places. Increase visibility and engagement through selling on e-commerce market and running promotions and ads. Maintain and organize information required in defined format and structure. Track & Record Delivery Status & Order Payments, Returns and Damaged products. Responsible for new e-business partners and retaining the existing business partners.

Preferable:

Should have experience of working for Top Brand as Key Account Executive / Ecommerce Key Account Executive

Skill Set:

1. Knowledge about compliance and registration requirements for major E- Commerce platforms.
2. Addition and Listing of new products.
3. Process to address complaints/concerns/Discrepancies/Listing. issues/Shipment Issues/ Receipt Deficiency etc on all active market places.
4. Trend analysis on trending product categories and products.
5. Day to day order management, tracking and customer care follow up.
6. Complete Knowledge of FBA, FBM and MCF.
7. Identify new ASIN/SKUs.
8. Report Generation.

Qualifications

● Graduate in any stream.

Soft Skills

● Research oriented and analytical mindset.

● Very good communication skills in written and spoken English.

● Good proficiency in MS Office and Excel.

● Ability to multitask and follow defined processes.