We are looking for an experienced and detail-oriented Provider and Network Management Specialist

to join our team at YourDOST, a leading B2B workplace wellness service provider. The ideal

candidate will be responsible for establishing and managing relationships with wellness service

providers, ensuring a robust network, and maintaining the quality of services delivered to our

corporate clients.

Responsibilities

● Provider Network Development: Identify, evaluate, and establish relationships with wellness

service providers, including fitness centres, healthcare professionals, Hospitals, and

nutritionists.

● Quality Assurance: Develop and implement standards and guidelines for the delivery of

wellness services within the provider network. Monitor and assess the quality and

effectiveness of services provided by network partners.

● Network Adequacy: Assess and maintain the adequacy of the provider network to meet the

needs of corporate clients and their employees. Collaborate with the sales and account

management teams to align network capabilities with client requirements.

● Relationship Management: Cultivate strong relationships with existing wellness service

providers to foster collaboration and resolve any issues promptly. Act as the primary point of

contact for providers, addressing inquiries, concerns, and feedback.

● Provider Onboarding: Facilitate the onboarding process for new wellness service providers,

ensuring compliance with company standards and regulatory requirements. Conduct

orientation sessions to familiarize providers with our program objectives and expectations.

● Performance Analysis: Analyze key performance indicators (KPIs) to evaluate the

effectiveness and efficiency of the provider network. Implement improvements and

adjustments as needed to optimize network performance.

● Data Analysis: Analyze provider performance data and utilization metrics to identify trends,

areas for improvement, and opportunities for optimization. Provide insights to support

strategic decision-making.

● Compliance & Regulation: Stay informed about relevant industry regulations and compliance

requirements. Ensure that all providers adhere to regulatory standards and maintain

necessary certifications.

● Reporting: Generate regular reports on provider network performance, service utilization, and

client satisfaction. Collaborate with internal teams to provide insights and recommendations

for program enhancement.

Requirement

● Bachelor's degree in Business, Marketing, or a related field. Master's degree preferred.

● Proven experience in provider network management, preferably in the healthcare or wellness

industry.

● Strong negotiation and contract management skills.

● Excellent interpersonal and communication skills.

● Familiarity with regulatory requirements and standards in the wellness or healthcare sector.

● 3+ years of experience in provider network management

● 3+ years of experience in market research, preferably in the workplace wellness or healthcare

industry.

Location

Noida, Delhi-NCR