Job Overview

Telecaller - Domestic Voice Process

Minimum Experience: 1 year | Maximum Experience: 5 years

Job Type: Full-Time | Job Location: Chennai

Qualifications and Skills

• Excellent communication skills
• Customer service orientation
• Active listening
• Problem-solving skills
• Persuasion skills
• Time management
• Ability to handle rejection
• Basic computer skills

Roles and Responsibilities

• Conducting outbound calls to potential customers
• Sell Insurance products to the customer
• Target Driven
• Providing information to customers about products/services
• Resolving customer complaints in a professional manner
• Documenting all call information accurately
• Meeting daily call quota and quality standards
• Following communication scripts and company policies
• Maintaining a positive attitude towards customers
• Collaborating with team members to achieve targets