Customer Service Representative
Customer Service Representative1
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About the Job
Skills
Business Development Executive- TIPS Caller
Akshar Staffing is a privately held firm providing staffing solutions, IT product/software development, agile trainings & transformations, hardware break-fix support, and Windows migrations. With 51-200 employees, we are committed to delivering exceptional services to our clients. Our headquarters is in Houston, Texas.
Responsibilities:
As a Business Development Executive - Caller, you will be a key contributor to our growth strategy. Your responsibilities will Includes:
Outbound Engagement:
· Initiate outbound calls to potential clients, introducing them to our products/services.
· Craft compelling messages to effectively communicate our value proposition.
· Lead Generation:
· Proactively identify and qualify leads through strategic calling campaigns.
· Document key information about prospects, ensuring accurate data in our CRM system.
Client Interaction:
· Engage with clients to understand their needs, provide information, and address queries.
· Build and nurture client relationships to foster long-term partnerships.
Product Expertise:
· Develop a comprehensive understanding of our products/services for effective communication.
· Stay informed about industry trends, competitor offerings, and market dynamics.
Collaboration with Sales Team:
· Work closely with the sales team to schedule appointments and facilitate seamless handovers.
· Provide valuable pre-sales support to enhance the overall sales process.
Reporting and Analysis:
· Maintain meticulous records of calls, interactions, and leads.
· Generate regular reports on call outcomes, lead conversion rates, and other relevant metrics.
Qualifications:
· Bachelor’s degree in business, Marketing, or a related field.
· Proven experience in outbound calling or telesales.
About the company
Industry
Staffing and Recruiting
Company Size
51-200 Employees
Headquarter
Houston , Texas - 77081
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