Captain
Captain46
Applications
46
Applications
Vijayawada
Full-Time
Mid-Level: 4 to 6 years
Posted on May 10 2023
Not Accepting Applications
About the Job
Skills
Should have pleasing personality.
Excellent guest service skill.
Good knowledge of food and beverage service.
- Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Assist guest with table reservation.
- Assist guest while seating.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menu and presentation standards.
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Able to answer any questions regarding menu and assist with menu selections.
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Serve food courses and beverages to guests.
- Set tables according to type of event and service standards.
- Record transaction / orders in Point of Sales systems at the time of order.
- Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check with guests to ensure satisfaction with each food course and beverages.
- Responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- The present accurate final bill to guests and process payment.
- Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
- Ensures that hotel brand standards and SOPs are consistently implemented.
- Work with fellow staff and managers to ensure that the restaurant achieves its full potential.
- Completes the daily responsibilities that are set for each individual shift.
- Complete closing duties, including restocking items, turning off lights, etc.
- Conducts monthly inventory checks on all operating equipment and supplies.
- Take an active role in coaching and developing junior staff.
- Any other duties related to food and beverage service assigned by the manager.
About the company
With a premium central location and iconic sweeping views of the city, Hotel Aira is situated in the heart of the city, Benz Circle - with close proximity to practically everything you could want in the city. Designed with Andhra Pradesh's historic charm in mind, none of the forty rooms are alike. Each room is decked out in unique decor, diffused lighting, wooden motifs, local artwork and backlit ...Show More
With a premium central location and iconic sweeping views of the city, Hotel Aira is situated in the heart of the city, Benz Circle - with close proximity to practically everything you could want in the city. Designed with Andhra Pradesh's historic charm in mind, none of the forty rooms are alike. Each room is decked out in unique decor, diffused lighting, wooden motifs, local artwork and backlit doodleboards - forcing you to visit the property forty times to get a taste of each room. The property also has a multi cuisine restaurant, banquet hall and board room. So, you can prepare yourself for an unforgettable experience in 3-star contemporary comfort, whether your stay is for business or leisure. ...Show Less
Industry
Hospitality
Company Size
51-200 Employees
Headquarter
Vijayawada