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Customer Success Manager

Gurgaon
Full-Time
Junior: 1 to 3 years
4.2L - 7.2L (Per Year)
Posted on Apr 29 2023

About the Job

Skills

Customer Success
SaaS
Stakeholder Management
Account Management

Role - Customer Success Manager

Experience - 1 to 10 Years

Location - Gurgaon (onsite)

Requirements

  • Bachelor's degree in business, marketing, or a related field.
  • 1+ years of experience in customer success or account management
  • Experience with the SaaS industry is a must
  • Strong communication and interpersonal skills.
  • Ability to build strong relationships with customers.
  • Excellent problem-solving skills and ability to think creatively to resolve issues.
  • Proven track record of improving customer satisfaction and NPS/CSAT scores.
  • Strong project management skills and ability to prioritize competing demands.
  • Knowledge of SaaS products and technology preferred.
  • Hands-on experience in Stakeholder Management

About the company

In the contemporary world, companies prefer to outsource functions in order to reduce costs, while getting things done efficiently. Our founders understood this and came up with an intelligent idea of AideWiser. We are a Recruitment Tech Startup. We serve IT/non-IT, first jobbers, lateral hiring, headhunting & placements. Please visit our newly brewed website for more details!! Recruitm ...Show More

Company Size

2-10 Employees

Headquarter

Bangalore

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