*Salesforce Product owner*

Location: Remote

Exp :- 6+years

*Experience Requirements*

 5+ years’ experience in relevant tech (Salesforce marketing Cloud,Veevaa, Customer Data Platform & Customer 360)

Primary responsibilities of this position

 Liasoning with key market operation SPoCs & tech leads regarding their omnichannel, Customer Data Platform & Customer 360 needs

 Defining features & functionalities in line with Omnichannel products/solutions architecture &

capabilities

 Understanding business needs, processes and priorities of key markets and bring tech-

innovations from within & outside (industry) for business value delivery

 Developing and managing the product functionalities and be accountable for on-time & quality

delivery of new enhancements in Omnichannel space (including coordinating with PO of

individual channel)

 Be the go-to knowledge partner & advisor to Omnichannel community in business/markets & local IT SHMs

 Ensure standardization of applications by promoting shared processes, product governance, data harmonization and architectural compliance where possible.

 Continuous improvement & optimization

 Aligning with other functional area leads and regional leads as well as Services & Support and Infrastructure teams to ensure consistency in key areas of service and delivery

Skills and Capabilities

 Salesforce, Marketing Cloud, Customer Data Platform, Customer 360 and associated solutions

 Strong oral and written communication skills

 Self-driven and strong bias for action

 Ability to identify strategic solutions to business problems

 Ability to understand pharma sales/field business process & operations

 Ability to work independently, balance multiple priorities and stakeholders while meeting deadlines

 Good interpersonal skills, analytical and problem-solving skills