Aforeserve is a single point support and services provider for OEM, ODM, SI and CIOs. It covers a range of ICT assets over its life-cycle across brands, platforms and technologies. It enables its customers to serve their customers efficiently and effectively.

Dear All,Job Opening for Desktop Support Engineer for SuratJob time-General ShiftJob Location- SuratEducation Criteria:-Any GraduateExperience requires -1 to 3 yearsGender-Male Candidates onlyClient Site:-&nbsp;Reliance JioWebsitehttp://aforeserve.co.in/Job Description<ul><li>Configuration of Outlook,</li><li>Microsoft Office products Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers,</li><li>Installation of Operating Systems Win XP, Win 7, Win 8, Win 10</li><li>Troubleshooting &amp; maintenance of PCs. &amp; Laptops.</li><li>Installation of application software.</li><li>Installation of device drivers &amp; hardware components</li><li>Concept of Network Technology</li><li>Knowledge of the connectivity of end-to-end devices</li><li>Knowledge of Ethernet Technology &amp; its Medium</li><li>Concept of IP Flow</li><li>Knowledge of OSI Layer</li><li>Knowledge of TCP / IP</li><li>Knowledge about Network Architecture and its design rules</li><li>Routing Protocols</li><li>Knowledge of Class full, Classless, Access list, Metro Ethernet, Stub Router, NAT, VLAN, STP</li><li>Knowledge of IP Services</li></ul>Warm Regards,Yasmin ShaikhHR Executive8451980441www.aforeserve.co.in/hr.west3@aforeserve.co.in

We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.<ul><li>Address user tickets regarding hardware, software and networking</li><li>Walk customers through installing applications and computer peripherals</li><li>Ask targeted questions to diagnose problems</li><li>Guide users with simple, step-by-step instructions</li><li>Conduct remote troubleshooting</li><li>Test alternative pathways until you resolve an issue</li><li>Customize desktop applications to meet user needs</li><li>Record technical issues and solutions in logs</li><li>Direct unresolved issues to the next level of support personnel</li><li>Follow up with clients to ensure their systems are functional</li><li>Report customer feedback and potential product requests</li><li>Help create technical documentation and manuals</li><li>Address user tickets regarding hardware, software and networking</li><li>Walk customers through installing applications and computer peripherals</li><li>Ask targeted questions to diagnose problems</li><li>Guide users with simple, step-by-step instructions</li><li>Conduct remote troubleshooting</li><li>Test alternative pathways until you resolve an issue</li><li>Customize desktop applications to meet user needs</li><li>Record technical issues and solutions in logs</li><li>Direct unresolved issues to the next level of support personnel</li><li>Follow up with clients to ensure their systems are functional</li><li>Report customer feedback and potential product requests</li><li>Help create technical documentation and manuals</li></ul>

Job descriptionDear All,Job Opening for Desktop Support Engineer for Mumbai locationJob time-General ShiftJob Location-&nbsp;Mumbai BKCEducation Criteria:-Any GraduateExperience require -1 to 2 YearsClient Site:-&nbsp;Reliance Jio ProjectCompany Websitehttp://aforeserve.co.in/Job Description<ul><li>Configuration of Outlook,</li><li>Microsoft Office products Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers,</li><li>Installation of Operating Systems Win XP, Win 7, Win 8, Win 10</li><li>Troubleshooting &amp; maintenance of PCs. &amp; Laptops.</li><li>Installation of application software.</li><li>Installation of device drivers &amp; hardware components</li><li>Concept of Network Technology</li><li>Knowledge of the connectivity of end-to-end devices</li><li>Knowledge of Ethernet Technology &amp; its Medium</li><li>Concept of IP Flow</li><li>Knowledge of OSI Layer</li><li>Knowledge of TCP / IP</li><li>Knowledge about Network Architecture and its design rules</li><li>Routing Protocols</li><li>Knowledge of Class full, Classless, Access list, Metro Ethernet, Stub Router, NAT, VLAN, STP</li><li>Knowledge of IP Services</li></ul>Warm Regards,Yasmin ShaikhHR Executive8451980441www.aforeserve.co.in/hr.west3@aforeserve.co.in

Aforeserve.Com Ltd

Desktop support engineer

Desktop Support Engineer for Surat

Desktop Support Engineer

Desktop Support Engineer

Desktop Support Engineer