Telesales and Academic Counselors
Telesales and Academic Counselors16
Applications
16
Applications
About the Job
Skills
1. Academic Counsellor
· Responsible for counseling and conversion of Leads (direct, walk-in, and referrals or Telecalling) into admission.
· Providing exact information about the program, course/duration, and other relevant information to the client in a timely manner.
· Interview students to understand their academic objectives and financial background to assist them in the selection of suitable colleges and courses.
· Responsible for segregating and following up with the positive leads to ensure conversion.
· Fulfilling monthly targets assigned by the organization and reporting the issue or challenges faced if there is any shortfall due to which there is a shortfall in the monthly targets.
· Post-admission follow-up and coordination with the administrator till the final stage of the admission procedure.
· Responsible for providing insight into the course being offered and asking the front office for visioning with the student & other branches or offices pertaining to course/admission.
· Sharing creative ideas on prospective courses and universities engaged in International student admission as per the market with company management.
· Maintaining accurate digital records about the counseled clients, the suggested courses, and the admission details of the registered clients in CRM software.
· Will be responsible for planning & coordinating the campaign in coordination with BDM & Marketing team.
· Assisting the general running of the office for smooth operations.
· All activity reports are to be sent daily via Bitrix24 to the respective people.
· Building a relationship of trust and respect with the students/job aspirants
· Coordinating webinars/seminars and other promotional activities for student registration
Qualification: Bachelor's degree or above with minimum 2 years of experience as an educational Counsellor.
About the company
Industry
Education Administration ...
Company Size
11-50 Employees
Headquarter
Ernakulam
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