Company Overview

Advertising Saga, headquartered in Mumbai, is a dynamic Amazon Digital Marketing Agency focused on elevating clients' profitability on Amazon while optimizing Acos. Founded by Amazon expert Viral Jain, the company boasts a passionate team that has collectively generated over 10+ crores in sales. With a team of 11-50 employees, Advertising Saga specializes in helping businesses dominate their categories. Visit our website at advertisingsaga.com.

Job Overview

We are seeking a Junior Ecommerce Account Manager to join our team in a full-time remote position based in Mumbai. The ideal candidate will have 1 to 3 years of relevant work experience. This role requires a focus on managing Amazon accounts and implementing effective ecommerce strategies.

Qualifications and Skills

• Proficiency in Amazon ads (Mandatory skill).
• Experience or knowledge in e-commerce operations and platforms.
• Ability to analyze data accurately to make informed decisions and optimizations.
• Strong customer service skills to handle client inquiries and issues effectively.
• Knowledge of inventory management practices to maintain stock levels and avoid shortages.
• Understanding of digital marketing strategies across various platforms.
• Skills in operations management to oversee day-to-day activities and workflow.
• Account management abilities to maintain and enhance client relationships.

Roles and Responsibilities

• For Existing Clients:
• Doing competitor research & developing strategy to improve clients' sales & conversions
• Cataloging - Creating Listings & troubleshooting cataloging errors or issues - Via Bulk & Manually
• Launching & Maintaining deals sheet & Coupons & Promotions on the account
• Suggesting & Uploading premium A+ Content on Amazon 
• Managing Inventory & Forecasting Inventory every week & Creating Fba Shipments 
• Returns analysis to reduce product issues and maintain account health
• Raising Cases to solve all the account-related problems, Inventory Suspensions, and so on.
• Amazon Vendor Central Management 
• Coordinating with the reviews team to get consistent reviews for the client and maintaining the sheet 
• Doing Safety Claims by submitting cases to Amazon 
• Going on Client Calls, writing minutes of the call, and creating actionable tasks to be completed by Following up with Clients & Cross-functional teams before deadline
• Creating reports for Clients meetings before the call every week 
• Filling Daily Sales shee of the client & Units report to be uploaded
• Account Reconciliation for online e-commerce portals like Amazon & Flipkart is a plus 
• The ability to Create SOPs and Systems so that others can also resolve is a Plus

• For Clients new to Amazon:
• Onboarding & launching a brand-new Amazon account
• Helping in doing Brand Registry 
• Helping to list & get Category approvals 
• Helping them with registering for FBA 
• Doing competitor analysis & Helping develop a go-to-market strategy