Location: Remote

Experience Level: 1-2 years in Amazon Account Management

Preference: Female candidates

Who is this for?

We are looking for an ambitious, results-driven go-getter with an insatiable hunger to earn an unlimited income by delivering exceptional results. If you are tired of traditional roles with fixed salaries and restrictive ceilings on your potential? This is your chance to work from home, own your success, and take full control of your earnings with a performance-driven compensation model!

About the Role:

We are looking for result driven Amazon Account Specialist who will be responsible for end-to-end operations of management of Amazon Seller & Vendor accounts. The ideal candidate must be highly organized, analytical, & proactive with a deep understanding of Amazon Operations & Amazon Eco-system.

This role is crucial for ensuring account health, finding ways to grow sales other than ppc, Monitoring Competitors & Driving visibility for our client’s brands on Amazon. The role also requires excellent coordination & good communication with cross-functional teams such as PPC, Design & Review agencies 

What We Offer:

• Fully remote position, allowing flexibility and work-life balance.
• Unlimited Potential to make more money due to variable % of client sales
• Opportunity to work with dynamic and fast-growing brands in the e-commerce space
• A supportive and inclusive team culture that fosters professional growth.

Key Responsibilities: (for reference only, not limited to):

Operational Excellence:

• Ensure all client account operations run seamlessly, including inventory management, listing optimization & policy compliance.
• Troubleshoot issues affecting sales, such as suppressed listings, inventory gaps, underperforming campaigns, Main Keywords not showing visibility 

Listings Management:

• Creating Single & Bulk Listings with variations.
• Performing merging & demerging of listings 
• Knowledge of Upload A+ content & provide actionable suggestions for improving its quality & effectiveness.

Sales Growth and Competitor Analysis:

• Doing product research & Identifying new products to recommend the clients to sell
• Identify opportunities for client sales growth by studying competitors within the category.
• Analysing & Improving product detail pages, Infusing keywords for Seo, Improving content
• Keeping a track of Competitors Review & Doing Review Seeding Activity 
• Recommend actionable strategies like price adjustments, improved listings, or promotional campaigns.

Cross-Functional Coordination:

• Collaborate with PPC, design, and content teams to drive improvements in ad performance, product visibility, and customer experience.
• Communicate effectively with internal and external stakeholders to resolve issues and align strategies.

Performance Monitoring and Reporting:

• Understanding & Analyze key performance metrics (CTR, CVR, sales trends) for products not performing well
• Use tools like Helium10 and Brand Analytics to do keyword research areas.
• Prepare comprehensive reports and dashboards with Excel for regular client updates.

Reconciliation (Preferred):

• Reconcile client orders and address discrepancies in fees, returns, and reimbursements to ensure accurate account reporting.

Client Communication:

• Act as the primary point of contact for clients, addressing their queries and providing actionable insights.
• Foster strong client relationships by maintaining clear and timely communication.

Key Skills and Qualifications (Mandatory):

• Amazon Account Management: At least 1-2 years of experience managing Amazon Seller & Vendor accounts.
• Content Management: Skilled in creating, uploading, and optimizing product detail pages, A+ content, along with providing improvement suggestions.
• Account Health Expertise: Proven ability to maintain and improve account health metrics.
• Inventory Management & Forecasting: Skilled in planning stock levels to avoid stockouts or overstocking.
• Amazon Ads Knowledge: Basic understanding of Amazon Ads and its role in driving sales.
• Competitor Analysis: Ability to assess category competition and implement strategies to stay ahead.
• Keyword Research: Experience using tools like Helium10 or Brand Analytics to identify high-performing keywords.
• Seller Central and Vendor Central: Expertise in managing operations, resolving cases, POs and ensuring smooth workflows.
• Reconciliation: Experience in order reconciliation and resolving fee discrepancies is a plus.
• Data-Driven Mindset: Strong understanding of metrics like CTR, CVR, and their influence on performance.
• Communication and Presentation: Good verbal and written communication skills with a client-focused approach.
• Excel Proficiency: Good skills in creating insightful reports like Pivot tables, Vlookup, and formating

Your KPI : 

Your Only Goal is to grow clients “profits month-on-month” 

Work from Home Requirement

• Dedicated Desk & Table to work from Home
• 50 mps Download Internet Speed 
• Laptop with 8 GB RAM & Windows 10 
• The latest version of Excel 

Non-Negotiables 

• Integrity and Honesty
• Passion for E-commerce & Zeel to grow brands
• Honing Core Values every time you work
• Has a Co-founder Approach (Handles as if it is its brand)
• Extremely Result Driven 
• Follow-up Master
• Tech Savvy- (Pro-efficient in Google Sheets, Excel)
• Excellent Communication / Convincing Skills (Spoken/Written)

Compensation

The salary range for this position is set between Rs 25,000 Base + Variable % on Client Sales (Potential to make up to 50k-70k a month with incentives)