Job Overview

We are seeking a dedicated ITSM Sr Developer to join our team full-time. The candidate will focus on building robust service management solutions, driving innovation, and supporting our clients' technological needs.

Qualifications and Skills

ITSM module, Scoped Application Development, Java scripting, Workflow, Email and notifications, Flow Designer, Dashboard creation, catalog client script.

Mandatory skills like ITSM module, Scoped Application Development, Java scripting, Workflow, Email and notifications, Flow Designer, Dashboard creation, catalog client script.

Roles and Responsibilities

• Develop, implement, and maintain ITSM solutions, ensuring alignment with business goals and industry best practices.
• Collaborate with cross-functional teams to design and integrate ITSM systems that enhance service delivery and client satisfaction.
• Analyze and resolve complex technical issues, providing expert guidance to internal teams and clients.
• Continuously evaluate and optimize IT service processes to improve efficiency and effectiveness.
• Proactively identify service improvement opportunities and drive initiatives to enhance system robustness and reliability.
• Maintain comprehensive documentation for all development work, ensuring knowledge transfer and easy system maintenance.
• Lead agile project teams to deliver ITSM solutions, ensuring adherence to timelines and specifications.
• Stay abreast of the latest industry trends and technologies to incorporate best practices into service management strategies.

Interested candidates kindly share their updated CV at- amit.kr@adminlooks.com