1. Sales Support:

Assist the sales team in preparing quotes, proposals, and presentations.

Process and manage customer orders, ensuring timely delivery and accurate documentation.

Coordinate with the logistics and finance teams to ensure smooth order processing and billing.

2. Customer Relationship Management:

Handle customer inquiries via phone, email, or other communication channels.

Maintain a database of customer interactions, sales records, and feedback.

Address customer complaints and escalate issues to the appropriate team when necessary.

3. Data Management:

Maintain and update sales-related data, including customer details, leads, and sales performance metrics.

Generate reports to analyze sales trends and team performance.

4. Administrative Tasks:

Schedule and organize meetings, calls, and follow-ups for the sales team.

Manage documentation and filing related to contracts, agreements, and sales transactions.

5. Coordination and Communication:

Act as a liaison between the sales team and other departments to ensure seamless operations.

Communicate updates regarding product availability, pricing, or promotions to the sales team.