Quality Assurance - Customer Support
Quality Assurance - Customer Support 43
Applications
43
Applications
Coimbatore
Full-Time
Junior: 1 to 3 years
₹ 12K - ₹ 20K (Per Month)
Posted on May 15 2024
About the Job
Skills
Calls audit
voice process
quality check
giving feedback
Instructing
One to one Audit
Company Overview
Adam&EveInc is a visionary company aiming to enhance humanity and transform businesses with one revolutionary idea. Headquarters in Coimbatore, Tamil Nadu. Visit https://www.adamandeveincorporated.com/
Job Overview
Junior role requiring 1-3 years of experience in Coimbatore. Full-Time position at Adam&EveInc, a BPO with 51-200 employees.
Qualifications and Skills
- Experience in calls audit and voice process
- Ability to conduct quality checks and provide constructive feedback
- Proficient in instructing and coaching team members
- Excellent communication skills
- Attention to detail and analytical mindset
Roles and Responsibilities
- Conduct quality audits on customer support calls
- Ensure adherence to voice process standards
- Perform quality checks on customer interactions
- Provide feedback to customer support agents
- Instruct agents on improving performance
Note : Work from Office only
Salary : 12000 to 20000(Based on performance)
Contact : 9042220388, hr@adamandeveinc.in
About the company
Vision : One revolutionary idea with a greater vision enhance the Humanity and transform their business.
Vision : One revolutionary idea with a greater vision enhance the Humanity and transform their business.
Industry
Business Process Outsourc...
Company Size
51-200 Employees
Headquarter
coimbatore, TamilNadu
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