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Quality Assurance - Customer Support

Coimbatore
Full-Time
Junior: 1 to 3 years
2L - 4L (Per Year)
Posted on May 07 2024

About the Job

Skills

Audit Calls
give relevant Scores
Evaluate each Aggents
Give feedback
Sharing day to Day report
Voice process experience

Company Overview


Adam&EveInc is a Business Process Outsourcing company based in Coimbatore, Tamil Nadu. Their vision is centered around one revolutionary idea to enhance humanity and transform businesses. Learn more at https://www.adamandeveincorporated.com/


Job Overview


Junior role requiring 1-3 years of experience in Coimbatore, Full-Time employment at Adam&EveInc, a BPO company with 51-200 employees


Qualifications and Skills


  • Audit Calls
  • Give relevant Scores
  • Evaluate each Agents
  • Give feedback
  • Sharing day to Day report
  • Voice process experience


Roles and Responsibilities


  • Audit customer support calls
  • Provide relevant scores for evaluations
  • Assess and evaluate performance of customer support agents
  • Offer feedback for continuous improvement
  • Share daily reports on performance metrics
  • Experience in voice process operations





About the company

Vision : One revolutionary idea with a greater vision enhance the Humanity and transform their business.

Industry

Business Process Outsourc...

Company Size

51-200 Employees

Headquarter

coimbatore, TamilNadu

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