Company Overview

Adam&EveInc is a Business Process Outsourcing (BPO) company with a vision to enhance humanity and transform businesses. With headquarters in Coimbatore, Tamil Nadu, Adam&EveInc has 51-200 employees.

Job Overview

Entry-level position for handling customer support inquiries in Malayalam with Adam&EveInc. Full-Time role based in Coimbatore for candidates with less than 1 year of experience. Salary range: Competitive. Join a team of 51-200 employees in a BPO company with a vision to enhance humanity and transform businesses.

Qualifications and Skills

• Fluency in Malayalam
• Excellent communication skills
• Problem-solving abilities
• Patience
• Empathy
• Technical knowledge
• Multitasking
• Customer service orientation

Roles and Responsibilities

• Provide customer support in Malayalam through various channels (phone, email, chat)
• Assist customers with product inquiries, order processing, and issue resolution
• Maintain a high level of professionalism and customer service orientation in all interactions
• Document customer interactions and feedback for continuous improvement
• Collaborate with internal teams to resolve complex customer issues