Who are we?

We are an end-to-end Market Research Services provider in areas such as Survey Programming, Data Collection, Data Processing and Data Analysis-enabling our client companies to concentrate their corporate energies on their

core activities. Our research networks span across 75 locations with translation, transcription and survey programming capabilities in 20-plus international languages. We have a track record of conducting extensive

projects in the Americas, Europe, The Middle East, Africa and the Asia Pacific region thus providing genuinely global, optimally lucid and highly qualitative research.

What we are looking for?

We are looking for a dynamic Project Manager to drive end to end requirements for our projects.

What you’ll be doing:

• Conduct kick off calls with client to understand the project requirements
• Conduct required secondary research to understand the project topic and content
• Handle all client queries/escalations
• Assist the software team to build Survey Programming link and to check it thoroughly
• Coach team, Team Leaders, Quality Leader and Reporting Analyst on each project before the fieldwork begins
• Ensure that all the client documents and program links are checked and then sent to the client
• Assist reporting team to prepare project status report and to track the project status (production/reporting) daily
• Meet Researchers periodically to understand the field level challenges/observations and share it with clients
• Prepare weekly productivity report for Operations Head
• Ensure that processes are set and are followed
• Give full prioritization to client requirements
• Ensure that targets are met as per set timelines set per project

What are the skills that you’ll need to succeed in this role:

Technical Skills Behavioral Skills

Tools Knowledge:SPSS, Excel Customer Delight

Risk Management Motivating Team

Know- how about IT & KPO industry Flexibility

Email Etiquettes Communication Skills

Project Knowledge Time Management Skills

Adherence to SLA Being a role model

Focus on overall Project Quality Proactiveness

Industry Vertical Knowledge Transparency

Research Skills Coaching Team

Problem Solving (Anticipate problems, arrive at

solutions)

Self awareness-Discipline

What are the perks in store for you?

● You will gain extensive knowledge of various trends in various markets/countries across various products,

services

● You will learn global business requirements via interaction with our global clientele