Please find the below Job description for Service Desk Engineer.

Required Personal Skills

• Good communication skills
• Reliable, on-time, personable, and customer-focused
• Comfortable working in rotational shift and Weekdays.

Required Technical Skills:

• Ability to diagnose and resolve basic technical issues
• Good understanding of computer systems and other tech products
• Customers seeking technical assistance over the phone or email.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Experience providing application support
• Good Understanding of networking technologies

Education Qualification: -

Graduation is Must (Like: - BCA/BCOM/BSC IT, BA)

Pre-Requisites: -

Own Laptop/Desktop and Broadband Network Connection