IT SALES VOICE PROCESS

2

Applications

Delhi
Full-Time
Junior: 1 to 3 years
20K - 40K (Per Month)
Posted on Mar 07 2024

About the Job

Skills

COMMUNICATION SKILLS
CUSTOMER SERVICE SKILLS
Resilience
Customer Relationship Management (CRM)
compliance awareness
Tech-Savvy
tele sales
adaptability


JD for a Tele-sales caller Role



1. Strong Communication Skills: Excellent verbal communication skills to engage potential clients over the phone and explain the product clearly.

2. Knowledge: Understanding client's needs, address client inquiries.

3. Sales Experience: At least 2 years of previous experience in tele sales or a sales-oriented role, preferably in the service industry, with a proven track record of meeting or exceeding sales targets.


4. Customer Service Skills: Ability to build rapport with clients, address their concerns, and provide

solutions to their queries while maintaining a professional and courteous manner.

5. Resilience: Resilience to handle rejection and persistently pursue leads to convert them into clients, while maintaining a positive attitude.

6. Adaptability: Ability to adapt to changes in market conditions, client needs, and company policies to tailor sales pitches accordingly.

7. Compliance Awareness: Knowledge of regulatory requirements and compliance standards related to industry, ensuring adherence to legal and ethical guidelines in all interactions with clients.

8. Tech-Savvy: Proficiency in using CRM systems, telephony software, and other tools to manage leads, track sales activities and optimize performance.

9. Goal-Oriented: Motivation to achieve sales targets and contribute to the overall success of the sales team and the organization.

10. Continuous Learning: Willingness to stay updated on industry trends, market developments, and new trading products or services to enhance sales effectiveness and knowledge ability.

11. Probationary Period: 3 months will be as a probationary period for the candidate to prove his/her worth for the company after his appraisal.

12. Candidate must be versatile to handle the customer from different countries.

13. Salary 20k-40k. It can go much higher depending on the candidate's skill and knowledge.



For more details you can visit our website: Aces Global Consulting Pvt. Ltd.


Interested candidates can share their resume to nidhiacesglobal@gmail.com

About the company

We cater to your recruitment and payroll management needs for a wide range of job roles, starting from blue-collared staff 3PL E-commerce Courier (Delivery boys,Pickers Packers Loading Unloading Boy , Computer Operators House Keepers Electrician's tele-callers, ITI technicians etc.) IT Developers till Leadership-level staff (Directors, CXOs etc.) in both Non-IT as well as IT sectors.

Company Size

51-200 Employees

Headquarter

Delhi

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