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Desktop Support Engineer
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Desktop Support Engineer702
Applications
702
Applications
New Delhi
Full-Time
Junior: 1 to 3 years
₹ 2.8L - ₹ 3L (Per Year)
Posted on Apr 14 2023
About the Job
Skills
Desktop Support Engineer
Ubuntu system configuration
hardware and software installation
outlook configurations
Basic of Dialer
basic networking DNS
Job Title - Desktop Support Engineer
Experience Require- 1 to 3 years
Job Location- Noida Sector 125
Salary Budget - 23 K CTC
Responsibilities
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
- Address user tickets regarding hardware, software and networking
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
Requirements
- Windows
- Ubuntu system configuration,
- hardware and software installation
- outlook configurations
- basic networking DNS DHCP antivirus
- Basic of Dialler etc.
Working Conditions Full
Interested candidates can share the CV on Simran@acesglobal.net
About the company
We cater to your recruitment and payroll management needs for a wide range of job roles, starting from blue-collared staff 3PL E-commerce Courier (Delivery boys,Pickers Packers Loading Unloading Boy , Computer Operators House Keepers Electrician's tele-callers, ITI technicians etc.) IT Developers till Leadership-level staff (Directors, CXOs etc.) in both Non-IT as well as IT sectors.
We cater to your recruitment and payroll management needs for a wide range of job roles, starting from blue-collared staff 3PL E-commerce Courier (Delivery boys,Pickers Packers Loading Unloading Boy , Computer Operators House Keepers Electrician's tele-callers, ITI technicians etc.) IT Developers till Leadership-level staff (Directors, CXOs etc.) in both Non-IT as well as IT sectors.
Company Size
51-200 Employees
Headquarter
Delhi
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