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Customer Service Advisor

Delhi
Full-Time
Junior: 1 to 3 years
30K - 35K (Per Month)
Posted on Jul 13 2024

Not Accepting Applications

About the Job

Skills

Excellent communication skills
Problem-solving abilities
Empathy and patience
Ability to multitask
Conflict resolution skills
Knowledge of product/service
Attention to detail
Ability to work under pressure

Job Title: Tele Sales Representatives

Location: Delhi

Job Type: Full-time


Job Overview: We are seeking a results-driven Tele Sales Representative to actively seek out

and engage customer prospects. This role involves making cold calls to potential customers with

the aim of selling products or services, generating interest, qualifying prospects, and closing

sales.


Responsibilities:

 Conduct cold calls to prospective customers using provided leads and scripts.

 Present, promote, and sell services using solid arguments to prospective customers.

 Establish, develop, and maintain positive business and customer relationships.

 Reach out to customer leads through cold calling.

 Expedite the resolution of customer problems and complaints to maximize satisfaction.

 Achieve agreed-upon sales targets and outcomes within schedule.

 Coordinate sales effort with team members and other departments.

 Analyze the territory/market’s potential, track sales, and status reports.

 Supply management with reports on customer needs, problems, interests, competitive

activities, and potential for new services.

Requirements:

 Proven experience as a Tele Sales Representative or relevant role.

 Proven track record of successfully meeting sales quotas preferably over the phone.

 Good knowledge of relevant computer programs (e.g., CRM software) and telephone

systems.

 Ability to learn about services and describe/explain them to prospects.

 Excellent knowledge of English.

 Excellent communication and interpersonal skills.

 Cool-tempered and able to handle rejection.

 Outstanding negotiation skills with the ability to resolve issues and address complaints.


Education and Experience:

 High school diploma; BSc/BA will be a plus.

 Ability to work independently and as part of a team.

 Preference given to female but male with extraordinary skillset also welcomed.




Interested Candidates can share their resume to nidhiacesglobal@gmail.com




For more details, please check the website: https://acesglobal.co.in/

About the company

We cater to your recruitment and payroll management needs for a wide range of job roles, starting from blue-collared staff 3PL E-commerce Courier (Delivery boys,Pickers Packers Loading Unloading Boy , Computer Operators House Keepers Electrician's tele-callers, ITI technicians etc.) IT Developers till Leadership-level staff (Directors, CXOs etc.) in both Non-IT as well as IT sectors.

Company Size

51-200 Employees

Headquarter

Delhi