Agency Manager Responsibilities:

• Recruiting, screening, and training new agents.
• Analyzing performance and drawing up action plans.
• Establishing strong relationships with staff and clients.
• Ensuring all staff exercise good time management.
• Obeying agency regulations, guidelines, and policies, and ensuring staff does the same.
• Researching current industry/market trends and using knowledge for business improvement.

Agency Manager Requirements:

• Bachelor's degree in marketing, management, HR or similar.
• 3-5 years of agency experience (managerial experience advantageous).
• Good leadership and people skills.
• Excellent time management.
• Great networking abilities.
• Ability to work on different projects simultaneously.