Company Overview

ABS INTERNATIONAL is a Mumbai (Kalyan) based executive search firm committed to recruiting top talent for respected clients across various industries and levels. We offer end-to-end hire-to-exit services in India, providing HR Consulting and distinctive recruitment solutions. Our team of skilled recruiters actively collaborates with clients to understand their unique needs, ensuring the best match of talent to opportunities. We specialize in industries like Banking & Finance, IT, Healthcare, Hospitality, and more.

Job Overview

We are seeking a dedicated and efficient Counter Staff for Catering QSR to join our client’s team in Pune and Mumbai. This is a junior-level, full-time position ideal for individuals passionate about customer service and hospitality. The role involves assisting with quick service restaurant operations, including counter service and customer interaction.

Qualifications and Skills

• Customer Service (Mandatory skill) – Provide exceptional service to all customers ensuring their needs are met promptly.
• QSR staff (Mandatory skill) – Experience working in Quick Service Restaurants, understanding the fast-paced environment.
• Counter Staff (Catering & Hotel management) (Mandatory skill) – Previous experience in hotel management or catering, handling counter operations.
• Cash Handling – Proficiency in managing cash transactions accurately and efficiently.
• Food Safety – Solid understanding of food safety standards and practices, ensuring compliance at all times.
• Communication Skills – Excellent verbal communication skills to interact effectively with customers and team members.
• Food Management – Ability to manage food orders and kitchen inventory efficiently.
• Teamwork – Ability to work cohesively with the team to meet service objectives and enhance customer experience.

Roles and Responsibilities

• Greeting customers and taking their orders efficiently and accurately.
• Preparing and serving food items as per company standards.
• Handling cash, card, and other transactions, ensuring accurate accounting of all tills.
• Ensuring cleanliness and organization of the service area.
• Adhering to all food safety regulations and quality control policies.
• Assisting in the management of food supplies and inventory.
• Addressing customer queries and complaints in a professional manner.
• Collaborating with team members to ensure smooth and efficient restaurant operations.