Contact HR :- 90632 25212

Company Overview

ABHIMANYA DOORS is a leading company in the Building Materials industry with a strong presence in Hyderabad, Telangana. With over 201-500 employees, we specialize in providing high-quality doors to our customers. Our commitment to innovation and excellence has earned us a stellar reputation in the market.

Job Overview

We are seeking a highly motivated and customer-oriented individual to join our team as a Receptionist - Hotel Management. The ideal candidate should have excellent communication and organizational skills, with the ability to provide exceptional customer service. This is a full-time position with a focus on creating a welcoming and efficient front desk experience for our guests.

Qualifications and Skills

• Diploma or bachelor's degree in Hotel Management or a related field
• Excellent verbal and written communication skills in English
• Strong interpersonal and customer service skills
• Attention to detail and ability to multitask
• Proficient in using hotel management software and MS Office applications
• Ability to handle a high volume of guests and stressful situations
• Familiarity with local attractions and transportation options
• Previous experience in a hotel receptionist role is preferred

Roles and Responsibilities

• Welcome guests as they arrive at the hotel and ensure a smooth check-in process
• Manage reservations and room assignments, and handle guest inquiries
• Provide information about hotel facilities, services, and local attractions
• Handle billing and payment transactions accurately
• Assist with coordinating guest requests and special arrangements
• Respond to guest complaints and resolve issues in a timely and professional manner
• Maintain a clean and tidy reception area
• Keep track of room availability and communicate with housekeeping and maintenance teams
• Collaborate with other hotel staff to ensure a seamless guest experience
• Adhere to company policies and procedures, including safety and security protocols