Experience: 1+ years in B2C Sales

Job Description:

This is a sales focused role on consultative direct-to-consumer sales in the EdTech space. Key responsibilities

revolve around counselling potential learners, guiding them in their career paths, and closing sales related to

online/blended learning programs. The role involves handling high-ticket sales, nurturing relationships with

leads, and achieving weekly revenue and enrolment targets.

What will you be doing?

• Act as a mentor, providing career advice to potential learners.

• Counsel potential learners, helping them plan their career path and understanding how upGrad can

catalyse their career.

• Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.

• Meet enrolment and revenue targets weekly.

• Own the complete sales closing life cycle for leads assigned. This includes making phone/video calls,

product demonstration, sales closing and post-sales relationship management.

• Track all interactions using CRM software and provide feedback on lead quality to the marketing team.

What are we looking for?

• Sales Experience: Proven success in consultative B2C sales, especially in a competitive environment.

• Communication: Excellent English skills (verbal and written) and strong interpersonal abilities.

• Sales Skills: Ability to build urgency, empathize with learners, and close high-value sales.

• Experience in EdTech: Preferred but not mandatory.

• Technological Proficiency: Basic knowledge of MS Office Suite.

What are your deliverables / KPI's?

• Minimum 200+ dials per day, with 40+ successful connections.

• Average 2 hours of talk time daily including 2 counselling session.

• 1 video interview

• Minimum of 4 enrolled students per week.

• • Consistently meet weekly revenue targets.