Good with APQP, PPAP, MSA, SPC, PFMEA, Control Plan Etc.

Good in Spoken & Written English.

Good Presentation Skill

Conduct weekly review with Team & drive improvements.

Handling Documentation Work & getting work done from team in timely manner.

Audit Preparation & facing the Customer Audits, To prepare documents as required by customer audit. To give action plan to customer & implement action plan for improvement

Good Communication skill with Customer

To ensure closure of G8D/ SCAP or other customer complaints as per agreed time plan. To implement action plan & improvement plan

To get customer specific requirement & study the requirements & implement requirements which is differing from our existing requirements. Communicate the requirements to all related processes.

To get customer satisfaction survey & prepare & implement action plan in co-ordination with respective dept. heads.

Is active member for new product development for related customer & will work in co-ordination with HOD NPD related to quality dept. work which include but not limited to, In-charge for all quality related report, Communication with customer for results differing from the specification, Use of customer specific formats, etc.

To get quality rating from customer , make trend graph & prepare action plan where rating is less.

To make monthly trend graph of customer complaints

To make in process rejection trend graph & pareto analysis . Drive improvement with Production Department.

PDCA & Improvement action plan based on four months pareto analysis of In-process rejection & customer Return

Should have knowledge of all Quality tools