We are looking for a motivated and results driven Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for selling a broad range of IT software and hardware products to new and existing customers. This role is perfect for someone with a passion for technology and a strong desire to succeed in a competitive sales environment.

Key Responsibilities:

• Lead Generation & Prospecting:

o Identify and qualify new sales opportunities through inbound lead follow-up,

outbound cold calls, and emails.

o Build and maintain a robust sales pipeline to consistently achieve and exceed

sales targets.

o Utilize CRM tools to manage and track prospects and opportunities effectively.

• Customer Engagement:

o Develop and maintain strong relationships with new and existing clients.

o Conduct needs assessments to understand customer challenges and provide

appropriate solutions.

o Deliver compelling product presentations and demonstrations, highlighting key

benefits and features.

• Sales Process Management:

o Manage the entire sales cycle from initial contact to closing the deal.

o Prepare and deliver accurate sales quotes, proposals, and contracts.

o Collaborate with the technical team to ensure customer requirements are met.

• Product Knowledge:

o Maintain a deep understanding of the company’s IT software and hardware

offerings.

o Stay updated on industry trends, competitive products, and emerging

technologies.

o Educate customers on the benefits and advantages of the products being

offered.

• Reporting & Analysis:

o Provide regular sales forecasts and reports to the Sales Manager.

o Analyze sales data to identify trends, opportunities, and areas for improvement.

o Monitor and report on customer satisfaction and market conditions.

• Customer Service:

o Address and resolve customer inquiries and issues promptly.

o Provide post-sales support to ensure customer satisfaction and foster repeat

business.

Qualifications:

• Education:

o Bachelor’s degree in engineering (BE) and/or Master’s in Business Administration (MBA), BBA is required.

• Experience:

o Minimum of 1+ years of inside sales experience in the IT industry, specifically in software and hardware sales.

o Proven track record of meeting or exceeding sales targets.

• Skills:

o Strong communication and interpersonal skills.

o Excellent negotiation and closing skills.

o Ability to understand and explain complex technical concepts.

o Proficiency in CRM software (e.g., Salesforce) and MS Office Suite.

o Self-motivated with a results-oriented mindset.

o Ability to work independently and as part of a team.

• Knowledge:

o Basic understanding of IT software and hardware products, including but not

limited to servers, storage solutions, networking equipment, cybersecurity tools,

and enterprise software.

o Familiarity with cloud computing solutions, SaaS, and other emerging

technologies.