International Voice Process
International Voice Process212
Applications
212
Applications
Coimbatore
Full-Time
Junior (1 to 3 years)
Posted on May 18 2022
About the Job
Skills
Job Title: International Voice Process
Location: Coimbatore
Benefits: Annual bonus + Shift Allowance + Cab facility + Food
Skill:
Good communication Skills
Flexible to work in night shift
Responsibilities:
- Understand all organization’s products, services, procedures and guidelines and communicate same to all team members
- Prepare forecasts and budgets for the call center
- Monitor all calls to ensure that due procedures and quality standards are strictly adhered to
- Facilitate and organize training session for all agents and participate in recruitment of new call center agents
About the company
KGiSL is a BFSI centric multiproduct Enterprise Software company focused on Banking, Insurance, Capital Markets, & Wealth Management segments. KGiSL by roots believe in being empathetic to customers and offering products and services that deliver incremental business outcome. Harnessing the power of Machine Learning (ML), Artificial Intelligence (AI), Analytics, Data Science and Cloud to empow ...Show More
KGiSL is a BFSI centric multiproduct Enterprise Software company focused on Banking, Insurance, Capital Markets, & Wealth Management segments. KGiSL by roots believe in being empathetic to customers and offering products and services that deliver incremental business outcome. Harnessing the power of Machine Learning (ML), Artificial Intelligence (AI), Analytics, Data Science and Cloud to empower our clients through our products and deliver Empathy based Outcomes backed by next Generation Customer Experience.
As a leader in providing Fintech solutions, some of the biggest names from the insurance, banking and financial industry in the APAC regions trust our products & solutions. We are recognized by our customers for the comprehensive portfolio of products and for the value that reflects our commitment towards their success.
With over 1500+ professionals, KGISL has offices in India, USA, Singapore, Malaysia, Australia and Thailand. Our continuous learning and the approach to upskilling talents have accelerated our drive to deliver innovative solutions that address real-time challenges. ...Show Less
Industry
IT Services and IT Consul...
Company Size
1001-5000 Employees
Headquarter
Coimbatore
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