Job Description :

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.

Inside Sales Co-ordinator Responsibilities:

·        Communicating with customers, making outbound calls to potential customers, and following up on leads.

·        Understanding customers' needs and identifying sales opportunities.

·        Keeping up with product and service information and updates.

·        Creating and maintaining a database of current and potential customers.

·        Explaining and demonstrating features of products and services.

·        Staying informed about competing products and services.

·        Upselling products/Solutions and services.

·        Researching and qualifying new leads.

·        Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

·        Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

·        Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.

·        Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

·        Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

·        Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.

·        Making the company's products and services as attractive to potential customers as possible.

·        Communicating with customers, making outbound calls to potential customers, and following up on leads.

·        Understanding customers' needs and identifying sales opportunities.

·        Keeping up with product and service information and updates.

Requirements:

·        Fresh Graduates can apply for the Position

·        Previous experience 0-2 years in an outbound call center or a related sales position preferred..

·        Excellent communication skills, both verbal and written.

·        Good organizational skills and the ability to multitask.

·        Excellent phone and cold calling skills.

·        Exceptional customer service skills.

·        Strong listening skills.

·        Ability to achieve targets.