Company Overview

3 Ciircles Opc P Ltd is a reputable construction company specializing in projects for Tata Projects, a renowned conglomerate in the construction industry. Known for excellence and superior quality, 3 Ciircles Opc P Ltd is a trusted partner for Tata Projects, contributing to significant building and construction endeavors. Headquartered in Mumbai, the company is part of the construction industry and has a workforce of 201-500 employees.

Job Overview

We are seeking an Executive Sales Coordinator for our Mumbai office. This is a full-time position that plays a crucial role in supporting the sales team and enhancing customer relationships. You will leverage your expertise in Customer Relationship Management and Sales Support to ensure seamless operations and superior service delivery.

Qualifications and Skills

• Customer Relationship Management (Mandatory skill) - Essential for maintaining and enhancing client relationships through effective communication and service excellence.
• Sales Support (Mandatory skill) - Critical in providing the necessary support to the sales team, ensuring all processes and client interactions run smoothly.
• Communication Skills (Mandatory skill) - Vital for clear and concise interaction with both clients and team members, facilitating effective information flow and resolution of queries.
• Order Processing - Required to efficiently manage and process customer orders, ensuring accuracy and timely fulfillment.
• Data Analysis - Needed for interpreting and analyzing sales data to drive strategy and decision-making processes.
• Problem Solving - Important in identifying and resolving issues, providing innovative solutions to enhance client satisfaction.
• Time Management - Necessary to prioritize tasks and manage time effectively, ensuring all responsibilities are completed within deadlines.
• Attention to Detail - Required for meticulous attention to detail in order to maintain high standards of work and minimize errors in order processing and communication.

Roles and Responsibilities

• Coordinate sales activities and provide essential support to the sales team, ensuring seamless operations and process efficiency.
• Maintain and develop strong relationships with existing and prospective clients to foster loyalty and trust.
• Handle customer enquiries and resolve their issues with prompt and professional solutions.
• Assist in the processing of orders and ensure they are completed accurately and on time.
• Analyze sales data to identify trends, patterns, and potential improvements for increased sales performance.
• Manage and organize sales documentation and maintain detailed records in the CRM system.
• Work closely with different departments to ensure smooth workflow and communication.
• Contribute to the preparation and delivery of sales presentations and reports.